Strategic Customer Success Director, Banking LATAM
Fireblocks(10 hours ago)
About this role
A Strategic Customer Success Manager/Director for Banking LATAM at Fireblocks will own post-sale outcomes for strategic banking and fintech customers in the São Paulo region, focusing on driving adoption, retention, and expansion. The role acts as a trusted advisor to senior banking leaders and partners cross-functionally with Sales, Product, and Engineering to accelerate time-to-value on Fireblocks' digital asset platform.
Required Skills
- Customer Success
- Account Leadership
- Technical Fluency
- Payments Infrastructure
- Blockchain Systems
- CRM Platforms
- Product Adoption
- Project Management
- Data Analysis
- Executive Communication
+1 more
About Fireblocks
fireblocks.comFireblocks is an institutional-grade digital-asset infrastructure platform that helps businesses create, custody, move, and operate with cryptocurrencies and tokenized assets. Its offerings include MPC-based custody, a secure transfer network, wallet-as-a-service and embedded wallets, plus payments and treasury management tools for fiat and stablecoins. Exchanges, banks, custodians, fintechs and enterprises use Fireblocks to automate crypto operations, accelerate product launches, and reduce operational and security risk. The platform emphasizes enterprise security, developer-friendly APIs, and integrations across exchanges, liquidity providers and custody partners.