Strategic Customer Success Director, Banking

Fireblocks(6 days ago)

SingaporeOnsiteFull TimeDirector$143,146 - $191,903 (estimated)Customer Success

About this role

The Strategic Customer Success Director, Banking APAC at Fireblocks will own post-sale outcomes for the banking and fintech strategic segment, driving time-to-value, adoption, retention, and expansion. The role acts as a trusted advisor to senior banking and fintech leaders and partners cross-functionally to scale segment growth and realize business value from the platform.

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Required Skills

Strategic Leadership
Account Management
Commercial Judgment
Technical Fluency
Onboarding
Adoption
Renewal Management
Expansion Strategy
Executive Engagement
Payments Infrastructure

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About Fireblocks

fireblocks.com

Fireblocks is an institutional-grade digital-asset infrastructure platform that helps businesses create, custody, move, and operate with cryptocurrencies and tokenized assets. Its offerings include MPC-based custody, a secure transfer network, wallet-as-a-service and embedded wallets, plus payments and treasury management tools for fiat and stablecoins. Exchanges, banks, custodians, fintechs and enterprises use Fireblocks to automate crypto operations, accelerate product launches, and reduce operational and security risk. The platform emphasizes enterprise security, developer-friendly APIs, and integrations across exchanges, liquidity providers and custody partners.