Senior Support Quality Analyst

Samsara Talent Attraction Opportunities(4 days ago)

HybridFull TimeMedior$74,005 - $99,271 (estimated)Operations & Strategy

About this role

A Quality & Training professional supporting Samsara’s Global Customer Support organization within the Operations & Strategy function. The role partners with Support leadership and Service Delivery to drive quality, coaching, and learning initiatives that align with the company’s customer experience and operational strategy. This is a hybrid position based in Bengaluru.

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Required Skills

Quality Auditing
Call Monitoring
Email Monitoring
Data Analysis
Coaching
Training Design
LMS
ELearning
Stakeholder Management
Root Cause Analysis

+1 more

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.