Senior Technical Services Engineer
WEKA (1 month ago)
About this role
WEKA is hiring a Senior Technical Services Engineer to help ensure customer success for its AI-focused NeuralMesh storage platform. The role is customer-facing and serves as a key technical point of contact for enterprise and hyperscaler customers, helping strengthen relationships and maintain high support satisfaction. You will work closely with internal teams and top-tier customers in advanced AI and accelerated compute environments.
Required Skills
- Technical Support
- Customer Success
- Troubleshooting
- Linux
- Enterprise Infrastructure
- Networking
- InfiniBand
- Ethernet
- DPDK
- UCX
+24 more
About WEKA
weka.ioWEKA (Weka.io) is a data platform that delivers a high-performance, distributed parallel file and object storage system (WekaFS) designed for AI, ML and other data‑intensive workloads. Its POSIX‑compliant, NVMe‑optimized filesystem offers S3‑compatible object access, global namespace and scale‑out performance across on‑prem and cloud environments, with integrations for GPU and Kubernetes workflows. Enterprises in genomics, media/rendering, finance, autonomous systems and other high‑performance use cases use WEKA to accelerate training, inference, analytics and pipelines. The company emphasizes low latency/high IOPS, simplicity, enterprise data protection (snapshots, replication) and multi‑cloud deployment and support.
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