Senior Technical Support Specialist
Iterable(1 day ago)
About this role
Iterable is a customer engagement platform that leverages artificial intelligence to create personalized multi-channel experiences for brands worldwide. It offers solutions for activating customer data, designing seamless interactions, and ensuring security and compliance, serving a diverse client base and fostering a culture of innovation.
Required Skills
- Customer Engagement
- SaaS
- Zendesk
- APIs
- Troubleshooting
- Customer Support
- Technical Support
- Cross-Functional Collaboration
- Problem Solving
- Product Knowledge
About Iterable
iterable.comIterable is an AI-powered cross-channel growth marketing platform that helps brands orchestrate personalized, data-driven customer experiences across email, SMS, push, in-app and other channels. It offers segmentation, multi-step journey orchestration, A/B testing, and machine-learning-driven personalization and optimization to boost engagement and lifetime value. The platform includes APIs and integrations to centralize customer data, automate campaigns, and measure performance in real time. Marketers use Iterable to deliver dynamic, timely messages that scale retention and revenue-focused programs.
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