Fortinet
Fortinet is seeking a Senior Technical Support Specialist to provide expert troubleshooting and customer education on FortiGate and other security products. The role involves analyzing configurations, reproducing customer environments in labs, and managing case escalations while maintaining clear communication with customers. This position supports the global Customer Success and Support function and works closely with QA and development teams to improve product solutions.
Headquarters
Sunnyvale, California, United States
Fortinet delivers cybersecurity everywhere you need it. We secure the entire digital attack surface from devices, data, and apps and from data center to home office.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Fortinet.
Fortinet didn’t post a salary, so this is our estimate from similar listings.
4% above the average for this role