Senior TPM - Enterprise Systems

Intercom(3 days ago)

HybridFull TimeSenior$180,000 - $215,000Enterprise Systems

About this role

Intercom is seeking a skilled Technical Program Manager to lead initiatives enhancing its Enterprise Systems capabilities. The role involves working closely with cross-functional teams to drive impactful projects, streamline processes, and shape enterprise operations.

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Required Skills

System Architectures
Data Flows
Leadership
Requirements Elicitation
Process Improvements
Project Management
Cross-Functional Collaboration
Enterprise Applications
Business Processes
Technical Documentation

About Intercom

intercom.com

Intercom is an AI-driven customer service company focused on conversational support and customer engagement. Its flagship AI agent, Fin, delivers high-quality answers and handles complex queries, and can be deployed on any helpdesk or within the Intercom Suite. Intercom pairs AI automation with messaging and helpdesk tools to streamline support workflows and scale service. Organizations use it to reduce response times, automate repetitive tasks, and keep customer conversations context-rich.

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