CardWorks Servicing

Senior Vice President, Customer Experience

CardWorks Servicing

3 days ago
Lake Mary
Hybrid
Full Time
Senior
0 applicants
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CardWorks Servicing
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About this role

A Senior Vice President, Customer Experience at CardWorks leads a large contact center organization to enhance customer and employee experiences through technology, data, and process design. The role focuses on contact center transformation, omnichannel customer engagement, and operational efficiency.

Skills

Qualifications

Bachelor’s degree in business or related field15+ years leadership experience in contact center or customer operationsStrong credit card and financial services experienceExperience with enterprise contact center platforms such as Genesys or NICE
CardWorks Servicing

About CardWorks Servicing

cardworksservicing.com

N/A

About CardWorks Servicing

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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