Senior Win/Loss & Customer Insights Analyst

MongoDB(18 days ago)

HybridFull TimeMedior$90,383 - $120,656 (estimated)Product Marketing

About this role

A Win/Loss & Customer Insights role at MongoDB owning the Voice of the Customer for the intelligence function. The position synthesizes qualitative buyer feedback and sales context into clear insights that inform product roadmap, positioning, and go-to-market strategy.

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Required Skills

Customer Interviewing
Qualitative Analysis
Thematic Coding
Insight Synthesis
Stakeholder Management
Commercial Judgment
Win/Loss Analysis
Competitive Analysis
Report Writing

About MongoDB

mongodb.com

MongoDB is a general-purpose, document-oriented database platform that uses a flexible, JSON-like data model (BSON) to help developers build modern applications. It’s available as self-managed software and as MongoDB Atlas, a fully managed cloud database service offering global clusters, automated scaling, backups, and enterprise-grade security. The platform delivers ACID transactions, a rich query and aggregation framework, full-text and vector search, change streams, mobile sync, and integrated tools for app services, analytics, and visualization. Widely adopted by startups and enterprises, MongoDB positions itself as an AI-ready database to accelerate time-to-market for data-driven applications.