Research Analyst

Klue(2 months ago)

HybridFull TimeJunior$55,000 - $69,000Win-Loss

About this role

A Research Analyst at Klue is responsible for leading Premium and Expert research programs, conducting in-depth win-loss and churn interviews, and transforming insights into strategic communications that drive customer decision-making. The role involves building strong partnerships with customers, collaborating cross-functionally, and continuously improving research processes through analytical and qualitative skills. Additionally, the analyst will focus on expanding engagement and ensuring high customer satisfaction while mastering techniques in qualitative research and AI-driven analysis.

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Required Skills

Research Program Leadership
Interview Excellence
Insight Analysis
Customer Partnership
Cross-Functional Collaboration
Continuous Improvement
Development Growth
Communication Skills
Qualitative Research
Project Management

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About Klue

klue.com

Klue is a competitive enablement platform designed to help businesses gain insights into their competitive landscape. By leveraging market intelligence, Klue empowers organizations to streamline their product positioning and enhance sales effectiveness. The platform offers tools for gathering and sharing competitive data, making it easier for teams to collaborate and respond proactively to market changes. Klue's mission is to turn competitive information into actionable insights that drive business success.