Service Account Manager
InCharge Energy(11 days ago)
About this role
A Service Account Manager at InCharge Energy is the primary post‑sales contact for strategic customers, focused on ensuring customer satisfaction and operational continuity for EV charging solutions. The role bridges customers and internal teams to maintain relationships and drive successful service outcomes.
Required Skills
- SLA Management
- Escalation
- Reporting
- Stakeholder Management
- CRM
- Customer Communication
- Relationship Management
- Analytical Thinking
- Problem Solving
- Vendor Management
+1 more
About InCharge Energy
inchargeus.comInCharge Energy Inc. provides turnkey EV charging solutions focused on commercial and fleet customers, offering site design, installation, and deployment of charging infrastructure. They also deliver ongoing commercial EV charger service, maintenance, and network operations to maximize uptime and support fleet electrification. Serving rideshare, delivery, municipal and corporate fleets, InCharge positions itself as an end-to-end partner for scaling and managing charging assets across the U.S.
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