Service Advisor
Carvana(5 days ago)
About this role
Carvana is seeking a Service Advisor to act as the primary point of contact for customers at their automotive dealership. The role involves guiding customers through maintenance and repair processes, ensuring high customer satisfaction, and coordinating between customers, technicians, and the parts department.
Required Skills
- Customer Service
- Communication
- Multitasking
- Organization
- Vehicle Systems
- DMS
- Scheduling Software
- Driving
- Teamwork
- Attention to Detail
About Carvana
carvana.comCarvana is an online used‑car retailer that lets customers search, finance, and buy certified pre‑owned vehicles entirely through its website or app, with options for home delivery or pickup from its signature multi‑story “car vending machines.” The company emphasizes no‑haggle pricing, detailed 360° vehicle photos and history reports, and a seven‑day (or 250‑mile) return policy to simplify the buying experience. Carvana also offers trade‑ins, financing and extended protection plans, and operates its own inspection and logistics network to manage vehicle reconditioning and delivery.
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