Service Consultant
CarMax(2 months ago)
About this role
Under general supervision, this role serves as the primary customer-facing contact in the service department at a CarMax retail location, ensuring clear communication between customers and technicians throughout the repair process. The position focuses on delivering exceptional customer experience, maintaining accurate service records, and supporting smooth operation of the store's service function.
Required Skills
- Customer Service
- Phone Etiquette
- Active Listening
- Communication
- Data Entry
- Spreadsheets
- Cash Handling
- Scheduling
- Invoicing
- Multitasking
About CarMax
carmax.comSearch used cars, research vehicle models, and compare cars, all online at carmax.com.
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