Service Delivery Manager
Kapsch TrafficCom AG(18 days ago)
About this role
The Service Delivery Manager oversees operations and maintenance services for Tolling customers in North America, ensuring contractual compliance and customer satisfaction. The role involves managing internal teams, external vendors, and stakeholder relationships to deliver high-quality service while focusing on continuous improvement.
Required Skills
- Project Management
- Stakeholder Management
- Contract Management
- Process Improvement
- Vendor Management
- Performance Metrics
- Leadership
- Customer Service
- Communication
- Risk Management
About Kapsch TrafficCom AG
kapsch.netEntdecken Sie mit Kapsch TrafficCom innovative Mobilitätslösungen für ein nachhaltiges Verkehrsmanagement und effiziente Mauteinhebung weltweit.
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