EDM Service Delivery Lead
S&P Global(1 month ago)
About this role
The Service Delivery Manager at S&P Global Market Intelligence oversees the global delivery of the EDM Hosted Service, ensuring reliable, client-focused market intelligence solutions. The role represents the technical client-facing leadership, coordinating across internal teams and external vendors to support the product and maintain operational excellence.
Required Skills
- Technical Support
- Client Communication
- Service Improvement
- Project Management
- Vendor Management
- Documentation
- Root Cause
- Leadership
- Stakeholder Management
- Metrics Monitoring
Qualifications
- University Degree in Relevant Field
About S&P Global
spglobal.comWe provide Essential Intelligence: a combination of the right data, connected technologies and experts to enable our customers to make decisions with conviction.
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