Service Delivery Specialist (Help Desk)
Insulet(5 months ago)
About this role
The Service Delivery Specialist, IT Service Desk at Insulet is a mid-level IT role within the company's technology organization supporting Insulet’s medical device business. The position serves as a technical point of contact for internal stakeholders and contributes to maintaining stable, compliant IT operations in a regulated environment.
Required Skills
- Windows OS
- Microsoft 365
- Active Directory
- ServiceNow
- Remote Support
- Troubleshooting
- Networking
- Hardware Diagnostics
- User Management
- Knowledge Base
+1 more
Qualifications
- Bachelor's Degree
- Associate's Degree
- ITIL Certification
- ServiceNow Certification
- CompTIA A+
- MCSE/MCSA
- Azure Certification
- CCENT
- VMware AirWatch
- Apple Certification
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