Advanced Solutions
The Service Desk Agent provides first-tier support within a high-volume, 24x7 environment, assisting government clients with technical issues related to hardware, software, and network systems. The role involves problem diagnosis, customer service, and incident management to ensure service level objectives are met in a collaborative and dynamic setting.
Headquarters
Victoria, British Columbia, Canada
Company Size
201-500 employees
Founded
2004
Advanced Solutions is a British Columbia based IT company, employing more than 500 local employees and offering transformational services to the BC Public Sector.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Advanced Solutions.
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