Shift Lead Service Desk
Apria(3 days ago)
About this role
Owens & Minor is seeking a Senior Service Desk Associate to provide first contact support within their global healthcare solutions company. The role involves managing technical support requests, guiding team members, handling escalations, and assisting end users with IT-related issues, ensuring efficient service delivery within a 24x7 support organization.
Required Skills
- IT Support
- Help Desk
- ServiceNow
- Troubleshooting
- Windows
- Remote Support
- Customer Service
- Hardware
- Software
- ITIL
About Apria
apria.comApria is a leading US provider of home medical equipment delivery and clinical support, with services for COPD, sleep apnea, wound therapy, and more.
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