Service Desk Intern

DigiCert(2 days ago)

Lehi, UtahOnsiteFull TimeJunior$55,158 - $74,186 (estimated)Information Technology

About this role

This role provides support for day-to-day help desk operations, assisting with technical needs, onboarding, hardware management, and compliance. It involves collaboration with various teams and continuous process improvement while maintaining a focus on customer service and technical skills.

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Required Skills

Help Desk
Troubleshooting
Customer Service
Hardware Support
Active Directory
Windows
Knowledge Base
Imaging
Inventory Management
Security Compliance

About DigiCert

digicert.com

Incapsula (part of Imperva) is a cloud-based application security and delivery platform that provides web application firewall (WAF), DDoS mitigation, content delivery (CDN), load balancing, and bot management. It protects websites, APIs, and web apps from attacks while improving performance and availability via a global edge network. Organizations use Incapsula for real-time threat detection, bot and credential‑stuffing mitigation, and compliance support without deploying on‑premises hardware. Incapsula is offered by Imperva, a broader data and application security company.

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