Service Desk Lead
Axi
About this role
Axi is looking for a Service Desk Manager to lead their 24/7 support operations, oversee team performance, and ensure efficient incident management and support services. The role involves managing vendor relationships, driving process improvements, and maintaining high service standards within a financial technology environment.
Skills
About Axi
axi.comAxi is a global online forex and CFD broker that gives retail and institutional traders access to currency pairs and CFDs across indices, commodities, metals and cryptocurrencies. It provides popular trading platforms (MetaTrader desktop, web and mobile), tight spreads and fast execution plus value‑added tools such as VPS hosting, advanced charting and trade analytics. Axi operates under multiple regulatory regimes with segregated client funds and risk protections, and complements its trading offering with market research, educational resources and multi‑channel customer support.
Recent company news
TradingViewAxi, Plus500, IG, and More: Executive Moves of the Week
4 days ago
Finance MagnatesAxi Follows Pepperstone and IG with Direct 'Buy Crypto' Launch
1 week ago
FX News GroupAxi CCO Louis Cooper retires
Sep 22, 2025
LeapRateAxi Chief Commercial Officer Louis Cooper to Retire After Nine Years
Sep 22, 2025
BolsamaniaAxi Launches Buy Crypto to Simplify Digital Asset Investing
1 week ago
About Axi
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Axi.
Salary
$70k – $95k
per year