Service Desk Manager
KHS
About this role
Kern Health Systems seeks a Service Desk Manager responsible for overseeing the daily operations and performance of the IT Service Desk. The role involves managing staff, processes, and service levels to ensure high-quality support for end users, collaborating with various IT and business stakeholders. It emphasizes continuous improvement, incident management, and stakeholder communication.
Skills
Qualifications
About KHS
khsbicycles.comKHS Bicycles is a Taiwan‑founded bicycle manufacturer that designs and produces a wide range of bikes — including mountain, road, gravel, BMX, commuter and e‑bikes — for recreational riders and racers. The brand emphasizes durable, performance‑oriented frames and components and has a history in competitive cycling. KHS distributes in North America through KHS America and sells via independent dealers, offering parts, accessories and service support. Their slogan, "Find Yourself... On A KHS," reflects a focus on rider experience across everyday and performance riding.
About KHS
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for KHS.
Salary
$133k – $172k
per year