Service Desk Specialist (UA Speaking)

Playson(26 days ago)

RemoteFull TimeMedior$76,644 - $103,049 (estimated)General

About this role

The Service Desk Specialist at Playson is responsible for providing technical support to employees globally, including workstation setup, remote and on-site assistance, and managing IT infrastructure. The role requires experience in system administration, cloud solutions, and troubleshooting both macOS and Windows environments, along with knowledge of user account management in various cloud services. Key responsibilities include diagnosing hardware and software issues, managing software licenses, maintaining IT documentation, and participating in IT projects to enhance user experience while ensuring compliance with corporate policies.

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Required Skills

System Administration
Cloud Solutions
Communication Skills
Customer Service
Documentation Management
Technical Troubleshooting
macOS Support
Windows Support
User Account Management
Cloud Services

+9 more

About Playson

playson.com

Playson is a leading provider of innovative gaming solutions, specializing in the development and distribution of engaging slot games for online casinos. The company is dedicated to enriching the gaming experience with high-quality graphics, advanced features, and seamless gameplay. Playson offers a range of promotional tools aimed at enhancing player engagement and loyalty, including tournaments, cash blast systems, and free spins, designed to attract and retain players across multiple regulated markets. With a commitment to compliance and socially responsible gaming, Playson operates under licenses from various international jurisdictions.