Service Desk Specialist
Boys Town South Florida, Inc.(21 days ago)
About this role
The Service Desk Specialist is an entry-level IT role at Boys Town providing frontline support within the Information Technology department. The position is part of the on-site triage team and requires flexibility for nights, weekends, and on-call rotations. The role operates within a mission-driven nonprofit that includes healthcare and family services.
Required Skills
- Customer Service
- Troubleshooting
- Windows
- macOS
- Networking
- Active Directory
- Office 365
- Ticketing Systems
- Remote Support
- Documentation
+1 more
Qualifications
- Associate's Degree
- CompTIA A+
- Helpdesk Certification
- Windows Certification
About Boys Town South Florida, Inc.
boystown.orgBoys Town is a national non-profit organization dedicated to transforming the way America cares for children and families. Its mission focuses on providing comprehensive youth programs and family services that address the diverse needs of at-risk children. Through a range of services including mental health support, family preservation, and educational initiatives, Boys Town strives to provide hope and build brighter futures for children in crisis. With a commitment to innovation and community engagement, Boys Town works to support families and empower youth across the country.
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