Service Desk Supervisor
Okta(1 month ago)
About this role
The PGA of America is hiring a Service Desk Supervisor to lead a small technical support team and deliver technology support to staff, members, and partners. The role sits within the Technology Services organization of a national sports association and works with a modern tech stack while participating in event operations. The position emphasizes a values-driven, inclusive culture and continuous improvement.
Required Skills
- Service Desk
- Ticketing Systems
- Customer Service
- Leadership
- Mentoring
- SLA Management
- Troubleshooting
- Hardware Support
- Software Support
- Network Support
+15 more
Qualifications
- Bachelor’s Degree in Information Technology or Related Field
- CompTIA A+
- Google Workspace Administrator
About Okta
pgahq.comThe Okta and Auth0 Platforms enable secure access, authentication, and automation—putting Identity at the heart of business security and growth.
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