General Dynamics Information Technology

Service Desk Support Analyst

General Dynamics Information Technology(1 month ago)

HybridFull TimeJunior$45,940 - $62,140Technical Support Services
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About this role

As a Service Desk Support Analyst at General Dynamics Information Technology, you will be supporting the Department of Education's modernization program by providing technical support and services. The role is centered around resolving technical issues, answering queries, and assisting with internal customer needs related to hardware, software, and telecommunications systems in a dynamic service desk environment.

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Required Skills

  • Computer Support
  • Internet Troubleshooting
  • IT Help Desk
  • Troubleshooting Hardware
  • Troubleshooting Software

Qualifications

  • High School Diploma or equivalent
General Dynamics Information Technology

About General Dynamics Information Technology

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Delivering technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.

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