Service Desk Team Lead - Northeast
Netatwork
About this role
The Service Desk Team Lead at Net at Work is responsible for guaranteeing excellent client experience during designated shifts by managing team performance and ensuring efficiency. The role involves coaching, operational oversight, troubleshooting, and collaboration with leadership to meet key performance metrics and client satisfaction.
Skills
About Netatwork
netatwork.comNet at Work is a business technology consulting and managed IT firm that helps organizations modernize systems, streamline operations, and boost performance. They provide expert consulting, ERP implementation and implementation support, plus comprehensive managed IT services to “unlock the promise of technology.” Serving clients across the US (and Canada), Net at Work is a mid-sized provider focused on end-to-end solutions that improve business performance.
About Netatwork
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Netatwork.
Salary
$75k – $85k
per year