Ntiva
The Service Desk Technician II provides day-to-day support desk ticket management, ensuring timely resolution and preventing escalations while delivering high-quality, customer-focused service. The role involves troubleshooting, documentation, and occasional on-call duties in a remote environment with occasional travel.
Ntiva provides managed IT services, IT consulting and solutions, cybersecurity, and cloud services 24/7 to organizations throughout the United States.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Ntiva.
9% below the average for this role