Service Excellence Ambassador
OhioHealth(26 days ago)
About this role
The Service Excellence Ambassador at OhioHealth is a public-facing role focused on delivering exceptional experiences for patients, families, visitors, physicians, and associates across hospital locations. The position supports organizational standards for patient privacy, communication, and overall guest experience while representing the health system in front-line interactions. It requires a bachelor's degree and prior consumer advocacy or service experience.
Required Skills
- Customer Service
- Patient Advocacy
- Communication
- Conflict Resolution
- Medical Terminology
- Wheelchair Assistance
- Phone Handling
- Information Desk
- Escorting
- Complaint Resolution
Qualifications
- Bachelor's Degree
- Equivalent Experience
About OhioHealth
ohiohealth.comOhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1891. Discover the difference WE can make.
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