Service Lead Sphere / Cryptobox F/H
Thales(13 days ago)
Vélizy-Villacoublay, FranceOnsiteFull TimeSenior$156,421 - $210,353 (estimated)Information Technology
Apply NowAbout this role
Join Thales on the Vélizy campus as a Service Lead IT, responsible for overseeing the operational management and quality of IT services, ensuring user satisfaction, and driving continuous improvement within an innovative and inclusive environment. The role involves managing support teams, maintaining service standards, and fostering collaboration with clients and technical teams.
Required Skills
- ITIL
- Service Management
- Team Leadership
- Client Relations
- Incident Management
- Change Management
- Automation
- Performance Monitoring
- Technical Documentation
- Support
About Thales
thalesgroup.comFrom Aerospace, Space, Defence to Security & Transportation, Thales helps its customers to create a safer world by giving them the tools they need to perform critical tasks
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