ChenMed
The Service Team Coordinator handles inbound and outbound calls for patient scheduling, general inquiries, and sales interactions within a primary care setting. This role involves documenting interactions, escalating issues, and collaborating with team members to deliver VIP-level customer service while adhering to corporate policies. The position requires supporting initiatives across multiple ChenMed entities and maintaining high standards for quality, compliance, and productivity.
Headquarters
Miami Gardens, Florida, United States
Company Size
1001-5000 employees
Founded
1970
ChenMed is a family-owned, value-based primary care provider operating medical centers dedicated to serving seniors across the United States. Their high-touch care model features small patient panels, board-certified physicians, and VIP-level services including 24/7 doctor access, on-site medications, and transportation to appointments. ChenMed focuses on preventive care and deep doctor-patient relationships to improve health outcomes and reduce hospitalizations among senior patients.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ChenMed.
13% below the average for this role
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