Customer.io

Site Reliability Engineering Manager

Customer.io(8 days ago)

RemoteFull TimeSenior$175,000 - $195,000Engineering
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About this role

Customer.io is seeking a strategic Engineering Manager to lead their Site Reliability Engineering team. The role focuses on ensuring platform reliability, scalability, and security while fostering a collaborative and high-performing environment.

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Required Skills

  • SRE
  • Infrastructure
  • Cloud
  • Security
  • Monitoring
  • Deployment
  • Scalability
  • Architecture
  • Automation
  • Team Management

Qualifications

  • 8+ years of engineering management experience
  • 3+ years SRE experience
Customer.io

About Customer.io

customer.io

Customer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.

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