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SMB Account Executive at Zendesk - ApplyBlast

SMB Account Executive

Zendesk

4 months ago

3.7 on Glassdoor

SF Bay Area

Hybrid

Full Time

Junior

3 applicants

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About this role

Zendesk is seeking an SMB Account Executive to drive top-line revenue growth by acquiring new SMB customers and expanding existing accounts through AI-powered strategies. The role involves managing complex sales cycles, delivering consultative technical conversations, and crafting tailored solutions that align with customer goals to maximize profitability. Success in this position requires deep expertise in SaaS sales, proficiency with AI tools, and the ability to build trusted relationships across the SMB landscape.

Responsibilities

Drive top-line revenue growth by acquiring new SMB customers
Manage and nurture customer relationships for high retention
Lead complex sales cycles using AI-powered insights
Co-create AI transformation roadmaps with measurable KPIs
Manage sales pipeline and provide accurate revenue forecasts

Skills

Qualifications

BA/BS degree2 years B2B sales experience

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.