Software Development Engineer II - Backend
Observe.AI(4 days ago)
About this role
A Backend Engineer at Observe.AI builds and maintains the backend systems that power AI agents and conversation intelligence for enterprise contact centers. The role focuses on developing high-scale, reliable systems and contributing to a platform that automates customer interactions and augments agent performance. You will work closely with product, design, and engineering teams in a fast-paced environment that values ownership and innovation.
Required Skills
- Java
- Spring
- Docker
- Kubernetes
- SQL
- NoSQL
- Postgres
- MongoDB
- Cassandra
- Redis
+6 more
Qualifications
- Bachelor's Degree
About Observe.AI
observe.aiObserve.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.