Software Development Engineer III - Backend

Observe.AI(8 days ago)

HybridFull TimeSenior$120,000 - $160,000Engineering

About this role

Observe.AI is a platform that enhances customer experience by automating interactions and augmenting agent performance using AI. The company develops high-scale systems to deliver AI-powered customer service solutions for global enterprises and offers a collaborative environment focused on speed and innovation.

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Required Skills

Java
Spring
Kubernetes
Docker
SQL
NoSQL
Kafka
RabbitMQ
Caching
Data Pipelines

About Observe.AI

observe.ai

Observe.AI is a leader in AI-powered customer experience, offering enterprise-ready AI Agents that deliver human-like conversations and predictable outcomes. Its platform is built for noisy, real-world calls and complex contact-center workflows, accurately capturing intent, enforcing mission-critical steps, and integrating with 250+ systems. With built-in QA and governance, the agents continuously learn and improve performance. Enterprises use Observe.AI to automate interactions, boost agent productivity, and improve customer outcomes.

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