Software Engineer, Agent Architecture

Sierra(2 months ago)

San Francisco, CAOnsiteFull TimeSenior$230,000 - $390,000Engineering

About this role

A Software Engineer, Agent Architecture at Sierra collaborates with a team of senior engineers to develop AI-powered solutions that enhance customer experiences. The role focuses on building innovative agent capabilities, including steerability and conversational contextualization, while also measuring and improving agent quality. Candidates should have a strong background in full-stack development, with a passion for AI products and a commitment to craftsmanship and customer obsession. Experience with Go and Typescript, as well as previous leadership on technical projects, is preferred.

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Required Skills

AI Products
High-agency
Customer Impact
Full-stack Solutions
Production Experience
Technical Leadership
Design Skills
Developer Tooling
Programming Languages
Databases

+5 more

Qualifications

Degree in Computer Science or related field
4+ years hands-on experience building production products and systems

About Sierra

sierra.ai

Sierra is a technology company focused on enhancing customer experiences through artificial intelligence. By leveraging AI, Sierra provides businesses with tools and capabilities to create more human, engaging interactions with their customers. Their innovative approach aims to transform standard service methods into personalized experiences, driving customer satisfaction and loyalty. With a commitment to making AI accessible, Sierra empowers companies to optimize their operations and improve customer engagement.