Software Engineer, Backend (Cluj)

Cresta(5 days ago)

RemoteFull TimeMedior$96,690 - $130,089 (estimated)Engineering

About this role

Cresta is an AI company building tools to improve contact center performance by combining AI and human intelligence. The Knowledge Assist team develops systems that help agents access the right knowledge at the right time through generative assistance, search, RAG, and connectors. This role is for a software engineer who will work across the stack with an emphasis on backend development.

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Required Skills

Backend Development
API Design
Python
Go
Node.js
System Design
Distributed Systems
Cloud Platforms
Databases
React

+2 more

Qualifications

Bachelor's Degree in Computer Science or Related Field

About Cresta

cresta.com

Cresta is a unified platform for human and AI agents that helps contact centers save money, grow revenue, and deliver better customer experiences. It provides real‑time agent coaching and conversational AI (virtual agents and assisted workflows), plus analytics and quality insights that reduce handle time, increase conversions, and boost agent productivity. Cresta integrates with existing contact‑center systems and CRMs so enterprises can deploy AI assistance and supervised autonomous agents across support and sales channels. The platform is designed to drive measurable ROI through automated coaching, real‑time guidance, and outcome‑focused analytics.