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Software Engineer II at Zendesk - ApplyBlast

Software Engineer II

Zendesk

4 months ago

3.7 on Glassdoor

Berlin, Germany

Hybrid

Full Time

Senior

0 applicants

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About this role

As a Fullstack Engineer on Zendesk's Testing team within the AI Agents Advanced department, you will build systems and tools for synthetic testing, evaluation, and quality validation of AI agents. This role leans towards backend development with a focus on APIs, event-driven systems, and data workflows, while also requiring the ability to craft user-facing tools. You will collaborate closely with product managers, designers, and data engineers to ensure reliable AI-powered insights for customers.

Responsibilities

Build systems and tools for synthetic testing and evaluation of AI agents.
Develop backend services using event-driven architectures and data workflows.
Create responsive client-facing tools and integrate design systems.
Collaborate with cross-functional teams to deliver high-quality features end-to-end.
Ensure system reliability through clean code, testing, and performance optimization.

Skills

About Zendesk

zendesk.com

Headquarters

San Francisco, California, United States

Company Size

5001-10000 employees

Founded

2007

View Profile

Discover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.