Solutions Architect

Sendbird(3 months ago)

HybridFull TimeSenior$155,406 - $206,957 (estimated)Technical Services

About this role

Sendbird is hiring a Solutions Architect to work with Sales, Customer Success, and Product teams to deliver scalable, customer-facing technical solutions. The role involves direct customer engagement, advocating for customer needs with product teams, and creating technical resources to ease developer adoption. The position is based in London with a hybrid schedule and reports to the Global Head of Technical Services in San Mateo.

View Original Listing

Required Skills

Customer Enablement
Implementation Design
Integration
Product Feedback
Technical Writing
Project Coordination
Domain Expertise
Programming
Mobile Development
Web Technologies

+5 more

About Sendbird

sendbird.com

Sendbird is an AI customer experience platform for enterprises that powers intelligent, omnichannel customer service across chat, voice, and automation. Its adaptable AI agent platform helps businesses deliver conversational experiences that boost engagement and customer loyalty. Sendbird provides APIs and products to embed AI-driven support into apps and workflows, with enterprise-grade features and global operations (offices in San Mateo, Seoul, and Singapore).

View more jobs at Sendbird →