Solutions Architect

Dialpad(12 hours ago)

RemoteFull TimeSenior$142,708 - $191,835 (estimated)Professional Services

About this role

A Solutions Architect at Dialpad provides technical consulting and subject matter expertise for customers adopting Dialpad’s AI-powered communications platform. The role partners with clients and internal teams to ensure successful implementations and a high-quality customer experience.

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Required Skills

Cloud Communications
G Suite
Office 365
VoIP
SIP
WebRTC
Call Flows
Integrations
Provisioning
Troubleshooting

+5 more

About Dialpad

dialpad.com

Dialpad is an AI-powered cloud communications platform that provides business phone systems, contact center, messaging, and video to help teams connect, support, and sell. Its built-in AI—real-time transcription, Voice Intelligence, coaching, and automated call summaries—reduces manual work, surfaces conversational insights, and boosts agent and sales productivity. Cloud-native architecture and integrations with CRMs and collaboration tools make deployment and workflows seamless for distributed teams. Companies use Dialpad to improve customer experience, speed resolution, and gain analytics-driven visibility into conversations.