Solutions Consultant, EMEA

Kustomer(3 months ago)

HybridFull TimeSenior$133,120 - $178,298 (estimated)Sales

About this role

The Solutions Consultant for EMEA at Kustomer plays a critical role in the sales process by providing technical expertise and solution-oriented insights, closely collaborating with the EMEA sales team. This position involves engaging with C-level executives, conducting business requirement assessments, configuring tailored demonstrations of the Kustomer platform, and managing customer pilots. The Solutions Consultant serves as the main technical liaison throughout the sales cycle, ensuring customer satisfaction and driving strategic solutions to meet business needs. Candidates should have a strong background in software sales, technical problem-solving skills, and familiarity with CRM and SaaS applications.

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Required Skills

Sales Collaboration
Technical Expertise
Solution Delivery
Customer Engagement
Technical Relationship Management
Business Requirements Assessment
Technical Sales Strategy
Demonstration Skills
RFI/RFP Mapping
Customer Pilots

+8 more

Qualifications

Bachelor's degree or relevant professional experience

About Kustomer

www.kustomer.com

Kustomer is an AI-powered customer service platform designed to streamline and enhance the customer support experience. It combines a comprehensive CRM with omnichannel messaging capabilities, allowing businesses to manage customer interactions seamlessly across various platforms. With a focus on integrating artificial intelligence, Kustomer provides tools for automating responses, empowering agents with relevant information, and offering self-service options for customers. This enables organizations to boost efficiency, satisfaction, and operational performance in their customer support operations.