Solutions Engineer - Commercial
Talkdesk(7 days ago)
About this role
A Solutions Engineer at Talkdesk is a technical pre-sales role supporting the go-to-market efforts for Talkdesk’s cloud contact center products. The position requires deep product knowledge and cross-functional collaboration to align customer requirements with Talkdesk solutions and contribute to product improvements.
Required Skills
- Solution Design
- Discovery
- Presentations
- POC Management
- RFP Response
- Product Feedback
- Communication
- Problem Solving
- CRM
- UCaaS
Qualifications
- BS in Computer Science
- BS in Software Engineering
- BS in MIS
About Talkdesk
talkdesk.comTalkdesk is a cloud-based customer experience automation (CXA) company that provides AI-powered contact center software and tools for modern customer service. Its platform combines AI, intelligent automation, omnichannel routing, and analytics to help enterprises scale support, reduce costs, and deliver faster, more personalized interactions. Talkdesk offers integrations with CRM and business systems plus workforce management, self-service, and reporting capabilities. Positioned as a global, enterprise-grade solution, it emphasizes flexibility, security, and innovation.