Solutions Support Engineer, US-East

Wiz, Inc.(25 days ago)

RemoteFull TimeSenior$108,000 - $148,500Customer Support

About this role

Wiz is hiring a Solutions Support Engineer to join a global team delivering an outstanding technical support experience for its cloud security platform. The role supports customers using a mix of troubleshooting and solution-building, with opportunities to improve how support scales through automation. The position is based in the contiguous United States and requires U.S. person status under EAR/ITAR, with no visa sponsorship available.

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Required Skills

Technical Support
Customer Support
Troubleshooting
Debugging
Networking
System Administration
Incident Management
Escalation Management
Documentation
Automation

+14 more

Qualifications

EAR/ITAR U.S. Person

About Wiz, Inc.

wiz.io

Wiz is a unified cloud security platform that combines prevention and response capabilities to help security and development teams build faster and more securely. It delivers comprehensive visibility and prioritized risk findings across cloud assets—configurations, workloads, identities, and vulnerabilities—so teams can find and fix the highest-impact issues quickly. Wiz integrates with major cloud providers and development workflows to provide a single pane for cloud risk management and automated remediation. Enterprises rely on Wiz for rapid onboarding, consolidated detection and response, and scalable protection across modern cloud environments.