Spécialiste bilingue, Expérience client /Bilingual Specialist, Customer Experience
Honda Canada Inc(27 days ago)
About this role
The Bilingual Customer Experience Specialist executes Honda Driving Excellence (HDE) and Acura Concierge Excellence (ACE) strategies by partnering with dealerships to improve customer experience across all touchpoints. The role focuses on identifying root causes of CX challenges, implementing sustainable improvement plans for Sales and Service, and supporting achievement of program standards and brand loyalty.
Required Skills
- Customer Experience
- Dealer Support
- Root Cause
- Process Improvement
- Training Delivery
- Market Insights
- Data Analysis
- Microsoft Excel
- PowerPoint
- Communication
+3 more
Qualifications
- University/College Degree
- Bilingual French & English
About Honda Canada Inc
hondacanada.caExplore Honda Canada's vehicles, innovations in mobility, and commitment to sustainability. Discover our latest models and technologies.
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