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Speech Analytics & Nexidia Platform Specialist at Oodle Car Finance - ApplyBlast

Speech Analytics & Nexidia Platform Specialist

Oodle Car Finance

2 months ago

Manchester, England, United Kingdom

Hybrid

Full Time

Senior

0 applicants

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About this role

The Speech Analytics & Nexidia Platform Specialist is responsible for configuring, optimizing, and governing the Nexidia speech analytics platform, developing speech queries, and designing evaluation forms to deliver actionable insights for operational, compliance, and customer‑experience improvements. The role also includes senior responsibilities such as coaching junior analysts, supporting the team leader, and presenting insights to senior stakeholders.

Responsibilities

Configure, maintain and optimise the Nexidia speech analytics platform
Develop and refine speech queries and produce actionable insights
Support and coach junior analysts while representing the team in cross‑functional meetings

Skills

About Oodle Car Finance

oodlecarfinance.com

Headquarters

London, England, United Kingdom

Company Size

501-1000 employees

Founded

2016

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Oodle Car Finance is a car finance platform that helps consumers get pre‑approved, straightforward financing to take to a car dealer. They streamline the application process, match customers with suitable lenders, and present clear terms so buyers can shop and negotiate with confidence. The service focuses on simplicity, transparency, and fast decisions to make car buying less stressful.