Sr. Associate, Member Experience Platforms
Cityblock Health(24 days ago)
About this role
An Engagement Platforms Specialist at Cityblock focuses on designing and improving the organization’s member engagement platforms to support better health outcomes. The role is part of the Member Experience team and partners with operational and technical leaders to align engagement technology with organizational objectives.
Required Skills
- Customer Service
- Process Design
- Requirements Gathering
- Communication
- Data Analysis
- Contact Center
- IVR
- Chatbots
- Vendor Management
- Change Management
+2 more
Qualifications
- Bachelor's Degree
About Cityblock Health
cityblock.comCityblock Health delivers compassionate care that’s built around you—because your time, feelings, and story matter.
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