Sr. Client Success Operations Manager

Luxury Presence(1 month ago)

RemoteFull TimeSenior$120,291 - $162,235 (estimated)Client Success

About this role

The Sr. Client Success Operations Manager at Luxury Presence is responsible for optimizing the processes, systems, and tools that underpin the Client Success organization. The role focuses on driving efficiency, scalability, and a high-quality client experience across onboarding, support, and renewals. This position collaborates closely with Sales, Marketing, Product, and Data teams to ensure operational alignment with client needs and business goals. It also includes leadership responsibilities within the Client Success team to support a culture of excellence and continuous improvement.

View Original Listing

Required Skills

Process Optimization
Client Onboarding
Workflow Design
Systems Management
Salesforce CRM
Project Management Tools
Communication Platforms
Knowledge Base Management
KPI Tracking
Data Analysis

+17 more

Qualifications

Bachelor's Degree in Business Administration
Bachelor's Degree in Operations Management

About Luxury Presence

luxurypresence.com

Luxury Presence is a digital marketing and website platform that builds award‑winning, high‑end real estate websites and marketing programs tailored to luxury agents, teams, and brokerages. The company focuses on premium design and strategic digital marketing to help high‑grossing professionals showcase listings, attract clients, and grow their brands. Luxury Presence combines bespoke site design with marketing services and tools aimed at enhancing online presence and lead generation for the luxury real estate market.