Sr Customer Service Representative
Genuine Parts Company(2 months ago)
About this role
The Senior Customer Service Representative handles customer inquiries and order placement while serving as a knowledgeable point of contact for the company’s products and services. The role builds and deepens customer relationships to support repeat business and works with internal teams to meet customer expectations. This position also mentors and provides guidance to less experienced customer service staff.
Required Skills
- Communication
- Time Management
- Computers
- Negotiation
- Product Knowledge
- Organization
- Detail Orientation
- Order Entry
- Inventory Sourcing
- Customer Relations
Qualifications
- High School Diploma or GED
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