Cockroach Labs

Sr. Customer Success Manager - London, UK

Cockroach Labs(1 day ago)

HybridFull TimeSenior$121,331 - $162,986 (estimated)Customer Success
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About this role

A Customer Success Manager at Cockroach Labs partners with enterprise customers to drive long-term value from CockroachDB. Based in London, the role focuses on strategic account stewardship, ensuring customers realize measurable business outcomes. The position emphasizes deep product and database understanding and close collaboration with Sales, Product, Engineering, and Support.

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Required Skills

  • Customer Success
  • Account Management
  • Program Management
  • Stakeholder Management
  • Renewal Management
  • Expansion Sales
  • Product Knowledge
  • Database Knowledge
  • Executive Presentations
  • Risk Management

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Cockroach Labs

About Cockroach Labs

cockroachlabs.com

Cockroach Labs develops CockroachDB, a distributed SQL database engineered for cloud-native, always-on applications. CockroachDB provides standard SQL (Postgres wire-compatible) with ACID transactions, strong consistency, and horizontal scaling so data can be geo-distributed and survive region or node failures. The company offers both a managed cloud service (CockroachCloud) and self-hosted deployments, and its platform is used by enterprises such as Comcast, Lush, and Bose. CockroachDB is aimed at teams that need resilient, low-latency transactional performance across regions and clouds.

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