Sr. Customer Success Manager - London, UK
Cockroach Labs
About this role
A Customer Success Manager at Cockroach Labs partners with enterprise customers to drive long-term value from CockroachDB. Based in London, the role focuses on strategic account stewardship, ensuring customers realize measurable business outcomes. The position emphasizes deep product and database understanding and close collaboration with Sales, Product, Engineering, and Support.
Skills
About Cockroach Labs
cockroachlabs.comCockroach Labs develops CockroachDB, a distributed SQL database engineered for cloud-native, always-on applications. CockroachDB provides standard SQL (Postgres wire-compatible) with ACID transactions, strong consistency, and horizontal scaling so data can be geo-distributed and survive region or node failures. The company offers both a managed cloud service (CockroachCloud) and self-hosted deployments, and its platform is used by enterprises such as Comcast, Lush, and Bose. CockroachDB is aimed at teams that need resilient, low-latency transactional performance across regions and clouds.
Recent company news
PR NewswireCockroach Labs 2026 AI Report Finds AI Scale Is Pushing Enterprise Infrastructure Toward Failure
1 month ago
SiliconANGLEExclusive: IBM tightens partnership with Cockroach Labs to fuel customer modernization initiatives
Oct 7, 2025
Techzine GlobalIBM is working with Cockroach Labs on more modern mainframes
Oct 9, 2025
PR NewswireCockroach Labs Accelerates Momentum into 2026 as Enterprises Rebuild for AI-Scale Resilience
Jan 14, 2026
SiliconANGLEAI agents could crush enterprise infrastructure, says Cockroach Labs CEO
1 month ago
About Cockroach Labs
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Cockroach Labs.
Salary
$121k – $163k
per year