Enterprise Customer Success Manager

People.ai(28 days ago)

RemoteFull TimeSenior$135,633 - $183,255 (estimated)Customer Success

About this role

The Customer Success Manager at People.ai owns a high-value portfolio of enterprise customers and serves as a trusted advisor to sales, marketing, and operations leaders. The role focuses on ensuring customers realize measurable business outcomes and maximize their investment in People.ai’s AI-powered revenue intelligence platform. This position operates in a fast-paced, collaborative environment and involves close partnership with internal teams to drive customer value and long-term relationships.

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Required Skills

Customer Success
Account Management
Consulting Experience
Enterprise Accounts
Stakeholder Management
Sales Operations
Marketing Operations
Revenue Operations
Strategic Planning
ROI Analysis

+14 more

About People.ai

people.ai

People.ai is an AI-driven revenue platform that uses sales automation and machine learning to help sales teams grow revenue, standardize processes, and develop more effective reps. It automatically captures and organizes activity and engagement data to keep CRMs updated (PeopleGlass) and to power forecasting, pipeline forensics, account planning, and coaching insights. The platform delivers clearer forecasts, proactive risk reduction, and prescriptive recommendations so revenue leaders can drive higher win rates and predictable growth. Sales and operations teams rely on People.ai for improved CRM hygiene, pipeline visibility, and scalable coaching.