Sr. Customer Success Manager, Portworx

Pure Storage(1 month ago)

Santa Clara, CAOnsiteFull TimeSenior$163,000 - $246,000Customer Success

About this role

The Senior Customer Success Manager at Pure Storage focuses on delivering a personalized Portworx experience and serving as a trusted advisor and customer advocate. The role centers on ensuring successful deployment, driving adoption, and delivering value realization to support renewals and account growth while bridging communication between customers and internal teams.

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Required Skills

Post-Sales Delivery
Onboarding
Adoption
Escalation Management
Renewals
Relationship Management
Strategic Advising
Technical Demonstrations
Growth Identification
Customer Advocacy

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About Pure Storage

purestorage.com

Pure Storage is an enterprise data storage company that delivers high-performance all-flash storage arrays and cloud-native data services designed for simplicity, speed, and reliability. Its product portfolio includes FlashArray for block storage, FlashBlade for file and object workloads, Cloud Block Store and Pure-as-a-Service for hybrid/multi‑cloud deployment, and data-management software for backup, replication, and analytics. Pure emphasizes nondisruptive upgrades and a subscription-style Evergreen model to reduce operational risk and total cost of ownership. Enterprises choose Pure for its low-latency performance, data-reduction efficiency, and operational simplicity across on‑premises and cloud environments.